Valu Taxi Captain – Privacy Policy

Effective Date: 2-May-2025

1. Information We Collect

We collect location data, device info, usage analytics, and communication data for app functionality and safety.

2. Location Data Usage

Valu Taxi Captain collects location data to enable real-time navigation, accurate pick-up and drop-off coordination, and to improve the overall trip experience—even when the app is running in the background. This data is essential for route optimization, live tracking, and service reliability. We do not share your location with third parties except for trip-related functions like support and monitoring.

3. Foreground Service Usage

We use foreground services only when triggered by the user (e.g., navigation or message sync) and show visible notifications.

4. How We Use Your Information

We use your data to facilitate trips, support safety, improve features, and provide support.

5. What We Don’t Do

We do not sell your data or share it for advertising purposes.

6. Your Privacy Controls

You can revoke permissions, request data deletion, and adjust settings at any time.

7. Legal Compliance

• Adhere to Saudi labor laws
• Maintain confidentiality of passenger information
• Comply with data protection regulations
• Follow Transport General Authority guidelines

8. Contact Us

Email: [email protected]